Contact support
Email us from your work address. Include your workspace name and what you were trying to do when something went wrong.
Email supportSupport
We're here to help
Workspace issues, billing, assessments, proctoring, and integrations—for teams already on Edgeryt Hire.
- 1 business dayTypical first response
- Mon–Fri09:00–18:00 IST
- support@edgeryt.comSupport inbox
Integrations
Connect interview platforms and troubleshoot OAuth or meeting creation from your workspace.
Account & data
Deletion requests, exports, and privacy questions for your workspace or candidates.
- Legal hub — privacy, terms, DPA
- privacy@edgeryt.com — privacy inbox
Faster help inside Hire
Sign in for in-product settings, billing, and integration reconnects. Not a customer yet? Contact sales or request a demo.
Sign in to Edgeryt HireFrequently asked questions
Quick answers about support hours, what to send us, and how we handle billing and integrations.
Still stuck? Email supportAnyone on your Edgeryt Hire workspace with a billing, access, assessment, proctoring, or integration issue. For demos, pricing, or rollout planning, use Contact instead—we route those to sales.
We aim for a first response within one business day during support hours (Mon–Fri, 09:00–18:00 IST). Urgent production outages get priority when you mark the subject line clearly and include your workspace name.
Your workspace or company name, the email you sign in with, what you expected vs what happened, and screenshots or error text if you have them. For assessment issues, include the job name and candidate email when possible.
Yes. Email support from an admin on the workspace. We can clarify invoices, trials, plan limits, and usage. Upgrades and payment method changes are done in Hire → Settings → Billing.
An owner or admin should open Settings → Integrations in Hire, reconnect the provider, and confirm the account shown is the one your team uses for interviews. See the Zoom guide linked on this page for app-specific steps.
Email support from the address on your account and say whether you want deletion or a data export. Workspace owners can also use privacy tools inside Hire. Legal documents and DPAs are in the Legal hub.
No. Support helps existing customers run Hire day to day. Sales handles demos, pilots, and new deals—use Contact or Request a demo on the site.